Shipping policy

OOBAmulets ships from Singapore. All prices below are in Singapore dollars (SGD).

Shipping rates

  • Singapore: free, sent by SmartPac.
  • Worldwide except the USA: S$20 registered mail.
  • USA: S$25 registered mail, or S$100 courier.

For courier to the USA and to other countries where FedEx or DHL is available, please email us at overorderbrett@gmail.com before paying the courier fee, so we can confirm availability and give you a shipping quote for your location. You may also use our Courier Services listing on the store for this upgrade, after we have confirmed the quote.

Processing and delivery times

We aim to process orders within 2 working days of payment, not including weekends and Singapore public holidays.

  • Singapore (SmartPac): usually received within 3 working days.
  • International registered mail: usually 7 to 14 working days, depending on the postal service of the destination country.
  • Courier (where arranged): the expected delivery time will be confirmed with your quote, as it depends on the destination and the courier used.

We will share tracking details when your order has been sent, where tracking is available for the service used.

Customs, duties and taxes

For international orders, most taxes, duties and clearance fees will be covered by us. If they are not, we will contact you.

Viewing by appointment (Singapore)

If you are in Singapore, you may view pieces at our warehouse in Pasir Panjang instead of having them shipped, by appointment only.

  • Days and hours: Monday to Friday, 10am to 4pm.
  • Duration: about 10 to 20 minutes.
  • How to book: send us a WhatsApp message at +65 9155 7000 with the 3 to 5 items you would like to see and your preferred weekday and time. We will confirm a slot.

The warehouse address will be shared when we confirm your appointment.

Failed delivery and address details

Please check that your shipping name, address and contact number are complete and correct at checkout. If a parcel is returned to us because of an incomplete or incorrect address, or because it was not collected, we will contact you about resending it. Any additional postage may be charged to you.

Questions

For shipping questions, please message us on WhatsApp at +65 9155 7000 or email overorderbrett@gmail.com.